Messaging platform · Communications
HeyReach
WhatsApp + SMS messaging with automatic fallback.
- Client
- HeySheep product
- Industry
- Communications
- Delivered
- Dec 2025
The client
HeyReach is a HeySheep product for businesses that talk to customers on WhatsApp and SMS.
The challenge
Managing two channels in two tools wastes time, and messages fail silently when one channel isn't available.
What we built
- One dashboard for WhatsApp and SMS campaigns
- Smart fallback from WhatsApp to SMS
- Contact segmentation, templates and analytics
- Stripe billing and a partner API
The result
- Higher delivery rates through automatic fallback
- One place to manage every customer conversation
